AI Phone Answering for NZ Restaurants and Cafes: Does It Actually Work?
Anyone who’s worked in hospitality knows the problem: it’s 12:30pm, you’re deep in service, the phone rings, and nobody can get to it. By the time someone calls back, the caller has booked somewhere else or just shown up without a reservation and been turned away. For a busy café or restaurant, this happens multiple times per day. Each missed call is a potential cover lost. AI phone answering systems address exactly this. Here’s an honest look at how they work for NZ hospitality businesses. ...